Sander Mertens

Sander Mertens

Breda, North Brabant, Netherlands
2K followers 500+ connections

About

Passion for improving & supporting business processes by software and use of ICT. Always looking for new challenges in my work and personal life. Interested in (applying) new technologies.

Activity

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Experience

  • SPIE Nederland Graphic

    SPIE Nederland

    Breda, Noord-Brabant, Nederland

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    Breda, North Brabant, Netherlands

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    Breda Area, Netherlands

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    Breda Area, Netherlands

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    Breda

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Education

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    May 2010: Became DEMO Certified professional by succesfully passing the BPM course
    October 2010: Presented research paper at the IIMA student consortium
    2011 - 2013: Writing my master thesis about performance analysis by MES
    February 5, 2013: public defence of my master thesis

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    Final software project KDAK: solution to connect multiple IP-camera's of different brands to one single device that communicates with already existing software of the client (www.cameramanager.com).

Licenses & Certifications

Publications

  • Performance analysis by MES. How does it affect decision making?

    With this research we want to identify the changes in the quality of the decisions made due to MES software implementations. These changes are not solely the increase or decrease of the score on a certain KPI, but could also be (for instance) the changes in behavior and the decision making process. This goal is the basis of our research question: “What is the effect of performance analysis by MES on decision making on production in a manufacturing company?”.

    See publication
  • Heeft Business Intelligence effect op Business Rules (Management)?

    Business Intelligence is een kreet die vaak genoemd wordt als het gaat om procesverbetering. Veel bedrijven noemen Business Intelligence als (één van de) tools om hun (proces-)prestaties inzichtelijk te krijgen. Echter, Business Intelligence is niet enkel een tool, maar een proces (Beek, 2006). Business rules worden gezien als de regels waarmee processen bepaald worden en dus (mede) bepalen wat de resultaten van dit proces en het bedrijf zijn.
    Waar velen schrijven over de relatie tussen…

    Business Intelligence is een kreet die vaak genoemd wordt als het gaat om procesverbetering. Veel bedrijven noemen Business Intelligence als (één van de) tools om hun (proces-)prestaties inzichtelijk te krijgen. Echter, Business Intelligence is niet enkel een tool, maar een proces (Beek, 2006). Business rules worden gezien als de regels waarmee processen bepaald worden en dus (mede) bepalen wat de resultaten van dit proces en het bedrijf zijn.
    Waar velen schrijven over de relatie tussen Business Rules (Management) en Business Intelligence als een enkelvoudige relatie waarin business rules van invloed zijn op Business Intelligence (Bosch, 2011; McMillen, 2009), heeft niemand het over de andere zijde waarbij Business Intelligence van invloed is op Business Rules Management.
    Kijkend naar de definities van beiden, rijst het vermoeden dat Business Intelligence kan dienen als input voor business rules en het management daarvan. Zoals eerder vermeld, is deze zijde van de relatie tussen beide begrippen nog niet beschreven. Dit paper is geschreven om deze relatie tussen Business Intelligence en business rules (management) te leggen en te beschrijven, met een specifieke blik op de impact van Business Intelligence op business rules (management).

    See publication
  • Van data naar informatie: Hoe?

    Binnen organisaties is er een steeds grotere behoefte aan informatie. De achterliggende data is er immers al: vanuit huidige systemen, vanuit oude systemen of zelfs vanuit externe bronnen (zoals bijvoorbeeld het CBS). Aan enkel data heeft men echter niets! Om het bruikbaar te maken moet het omgezet worden naar informatie middels Business Intelligence (BI). Een goede definitie van BI is daarom ook “..het verzamelen en structureren van bedrijfsgegevens zodat hieruit informatie wordt gewonnen voor…

    Binnen organisaties is er een steeds grotere behoefte aan informatie. De achterliggende data is er immers al: vanuit huidige systemen, vanuit oude systemen of zelfs vanuit externe bronnen (zoals bijvoorbeeld het CBS). Aan enkel data heeft men echter niets! Om het bruikbaar te maken moet het omgezet worden naar informatie middels Business Intelligence (BI). Een goede definitie van BI is daarom ook “..het verzamelen en structureren van bedrijfsgegevens zodat hieruit informatie wordt gewonnen voor het beheren en bijsturen van processen” (Computable, 2010).
    Een goede transformatie van de data naar informatie is dus belangrijk. Hiervoor zijn 2 verschillende methoden. In mijn optiek is een combinatie van beiden de ideale oplossing voor vrijwel iedere organisatie!

    See publication
  • E-Business considerations on the business side

    The implementation of an e-Business solution has effect on both the IT and the business side of a company. These effects touch the strategic level, as well as the operational level of both pillars. A lot of papers have been written about aligning both pillars on a strategic or operational level with each other. The strategic fit of these pillars was also discussed numerously. In this paper, we will focus on aligning the operational side of the two pillars. We have operationalized a framework…

    The implementation of an e-Business solution has effect on both the IT and the business side of a company. These effects touch the strategic level, as well as the operational level of both pillars. A lot of papers have been written about aligning both pillars on a strategic or operational level with each other. The strategic fit of these pillars was also discussed numerously. In this paper, we will focus on aligning the operational side of the two pillars. We have operationalized a framework that addresses points of focus that occur and should be mentioned when implementing an e-Business solution. We validated this framework by reviewing it with an expert. These findings are presented in the validation section of the paper, followed by the conclusion which contains suggestions for further research.

    See publication

Courses

  • AX BIS Connectivity Studio & webservices

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  • Analysis Server for Dynamics AX 2009

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  • Business IT Strategieplanning

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  • Change Management Foundation

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  • Development I for Dynamics AX2012

    80303A

  • Development II for Dynamics AX2012

    80304A

  • Dynamics 365 for Finance and Operations Technical Fundamentals

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  • Dynamics AX 2012 Workflow

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  • Dynamics AX reporting & Business Intelligence for Dynamics AX2009

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  • Dynamics AX2012 Performance Tools

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  • Dynamics AX2012 Security

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  • ITIL v4 Foundation

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  • Information Mapping Foundation + Ontwerpen van Succesvolle Beleidsdocumenten en Procedures

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  • Lean IT Management

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  • Masterclass Service Level Agreements

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  • Reporting Services for Dynamics AX2012

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  • SDK Developer Exact Globe back-office

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  • Transport & Advanced WMS Essentials in AX2012

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Projects

  • Online CRM, order-fulfillment & financial reporting application

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    Developing an online application for CRM, order handling and financial reporting to be used by an online solutions provider for DSL/fibre connections, webhosting & datacenter services. The application contains the full process: from creating a new business relation to processing orders (some services even fully automated, without manual labour), creating invoices and provide financial reports such as profit/loss, VAT reports & payment.

  • Webshops powered by a real-time interface with Dynamics AX

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    Multiple webshops (product and/or market specific) that retrieve all data (such as item information, existing orders, customer data etc.) from Dynamics AX and that is capable of inserting orders directly into Dynamics AX after a succesfull payment (provided by a 3rd party provider).

    Other creators
  • Business Intelligence Portal

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    A portal running on an Apache webserver containing 100+ dashboards for monitoring and supporting business processes.

    All dashboards contain either real-time information or historically logged data. Some of them are supplemented with 3rd party data (such as Google Analytics) or are capable of advising and adjusting processes from within the dashboard.

  • Transportation platform integration in Microsoft Dynamics AX

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    Building a universal module for integrating a transportation service platform into Microsoft Dynamics AX. The module is capable of arranging shipments at numerous carriers (including but not limited to DHL, TNT, UPS, FedEx), including printing the carrier-specific shipment documents.

    With this module, regular shipments require no extra effort of the logistics employee; the option for consolidating shipments is made easy to arrange with minimized action for the logistics employee. The…

    Building a universal module for integrating a transportation service platform into Microsoft Dynamics AX. The module is capable of arranging shipments at numerous carriers (including but not limited to DHL, TNT, UPS, FedEx), including printing the carrier-specific shipment documents.

    With this module, regular shipments require no extra effort of the logistics employee; the option for consolidating shipments is made easy to arrange with minimized action for the logistics employee. The module is also able to track the current status of the shipment and logging this information in AX.

    Other creators
  • Online HRM application

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    An online application for organizations in the recruitment industry to manage all their known resources and incoming requests.

    The application provides a detailed overview of the persons entered and is able to match these with incoming requests based on similar characteristics of both.

    The application contains more features related to recruitment such as planning etc.

Languages

  • Dutch

    Native or bilingual proficiency

  • English

    Full professional proficiency

  • German

    Elementary proficiency

  • French

    Elementary proficiency

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